Contact Jazz Piano Master

support@jazzpianomaster.com

So we can find your account quickly, please include:

• the email address of your Jazz Piano Master account and whether you signed in with Apple or Google, or tell us you use the app as a guest;
• your phone model;
• your app version: the line near the bottom of the Settings tab that begins "Jazz Piano Master v", for example "Jazz Piano Master v1.1.0 · OTA 202". Write out the whole line, with the update number after the dot.

You can also write from inside the app: open Settings, then Help & Support. That form sends your app version and system version with your message.

Everything you buy in the app is processed by Apple or Google and charged to the Apple ID or Google Play account you buy with.

To cancel or change a plan, use your store's subscription settings. On an iPhone, open Settings, tap your name, then Subscriptions. On Android, open the Google Play Store, tap your profile icon, then Payments & subscriptions, then Subscriptions. In the app, the Settings tab, Premium Access and Manage Subscription take you straight there. Cancelling takes effect at the end of the current billing period, and Premium stays open until the period you paid for ends. Buying Lifetime does not cancel a running subscription, so turn off its auto-renewal first.

In-app purchases are subject to Apple's or Google's own refund policies. To request a refund, visit reportaproblem.apple.com for the App Store, or the Google Play Help Center for Google Play.

Premium missing on a new phone? Sign in with the same account you use in the app and try Restore Purchases in Settings before you write. Moving from an iPhone to Android? First tap Add Google Sign-In in Settings on your iPhone, then sign in with Google on the new phone.

Plans, prices and the other billing questions are answered on the Premium page.

To delete your account and its data, sign in to the app and open Settings, then Advanced, then Delete Account. If you cannot open the app, email us with the subject line "Account Deletion Request". The account deletion page explains both ways, and what is removed and what is kept.

Deleting your account does not cancel billing at Apple or Google. Cancel any renewing subscription in your store account first.

The Privacy Policy explains what we collect and your rights, and privacy requests go to the same address as everything else. The Terms of Service cover subscriptions, billing and the rules of use.

Cookie settings for this website are at the foot of every page.

Jazz Piano Master is operated by CP Global Dynamics LLC, a California limited liability company.